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Blue Prism and intelligent automation

#1
06-05-2019, 07:51 AM
Blue Prism emerged in 2001, founded by Alastair Bathgate and David Moss. The company originally operated in the financial services sector, aiming to tackle repetitive tasks that drained productivity. By 2012, they released their flagship product, which focused on RPA. This platform allowed organizations to automate routine processes without human intervention, using software robots to perform tasks across multiple systems. You can think of Blue Prism's software robots as coded entities that can simulate human actions, accessing, processing, and manipulating data across applications using the same protocols as a human would. Their early entry in the market positioned them as a pioneer and set a precedent for the development of intelligent automation tools.

As they progressed, the technology evolved to incorporate advanced AI capabilities. Another aspect that stands out about Blue Prism is its strong emphasis on enterprise-level governance and security. Unlike many competitors, Blue Prism provides a comprehensive control room for managing robotic processes, enabling you to monitor, manage, and optimize the operations in real-time. This centralized control mechanism is particularly appealing in organizations requiring high levels of compliance and accountability. I find it interesting that their focus on partnership with various AI providers enhances their platform's functionality. This allows you to combine RPA with AI and machine learning, enabling more complex decision-making processes.

Key Features of Blue Prism
One of the critical features of Blue Prism is its object-oriented design. This model allows you to create reusable components called "Business Objects" and "Process Objects." Business Objects act as connectors to specific applications while Process Objects define the flow of automation. You might want to consider the advantages here. By separating business logic from application interactions, you gain flexibility. If you want to update a process, you only need to change the Process Object without altering all Business Objects, reducing overhead.

Moreover, Blue Prism has a strong focus on security and compliance, with features like credential vaults for storing sensitive information securely. You can manage user roles and permissions very granularly, allowing different access levels according to your organization's needs. While this level of security may add slight complexity, it becomes essential for large organizations subject to regulations where data protection is paramount. It equips you with the tools to meet compliance requirements without sacrificing operational efficiency.

Integration with AI Technologies
AI integration is a significant shift in how Blue Prism functions. You can enrich traditional RPA solutions with cognitive capabilities and machine learning. When you integrate platforms like IBM Watson or Microsoft Azure AI, you empower the robots to handle unstructured data. Imagine inputting a customer query that requires semantic understanding; integrating cognitive services would enable the robot to pull context and provide a more human-like interaction. However, this capability doesn't come without its hurdles. You should be aware that the initial setup requires a detailed understanding of both the AI model and the RPA process.

The cost of integrating such technologies can add a financial strain and complexity to your initial setup. I would say it's essential to evaluate the value these AI features provide for your specific use case. For straightforward, rule-based tasks, RPA may suffice without the need for cognitive capabilities. On the other hand, if your organization deals with various data types or needs to manage complex decision-making processes, the investment could pay off significantly.

Benefits and Challenges of Implementing Blue Prism
Implementing Blue Prism does have various benefits, especially for organizations looking to scale operations. You can expect improved efficiency, lower operational costs, and a better allocation of human resources. By automating repetitive tasks, you allow your team to focus on higher-value activities. However, the initial implementation phase might require considerable configuration and testing. You will need skilled resources who understand both the platform and the operational processes you want to optimize.

Additionally, rolling out Blue Prism can lead to what some refer to as "robotic sprawl." You might start automating numerous processes, but without careful governance, you might lose track of what each robot is doing. It's crucial to employ a sound change management process to ensure that your organization retains control over automated operations. You can employ Blue Prism's analytics tools to monitor performance metrics, but continuous evaluation is vital for long-term success.

Comparing Blue Prism to Other Platforms
Blue Prism's main competitors include UiPath and Automation Anywhere. While Blue Prism prides itself on security and enterprise-ready features, UiPath offers a more user-friendly interface with a robust community and lots of free resources for skill development. You might find that UiPath's drag-and-drop functionality allows business analysts or non-technical users to automate processes without needing extensive programming skills. On the flip side, if operational governance is a priority, you might feel more at ease with Blue Prism's structured model.

Automation Anywhere provides an appealing combination of RPA with cognitive elements built from the ground up. Their AI Foundation lets you apply machine learning models directly within the bot framework. While this integration may sound promising, it could create complexities in the initial design and implementation phases compared to Blue Prism's more modular approach. You'll likely need to weigh the benefits of out-of-the-box AI functionality against the more controlled environment that Blue Prism offers.

Scalability and Future Developments
Scalability is vital in today's fast-changing tech ecosystem. Blue Prism allows you to scale by creating new robots and deploying them without significant downtime or restructuring. However, as you expand, resource management becomes vital. You can run multiple processes simultaneously, but as the number of bots grows, you will need robust monitoring and management to avoid conflicts. I can't emphasize enough how important it is to plan resource allocation effectively.

Looking forward, Blue Prism continues to enhance its integration capabilities. They recently embraced cloud technology, allowing businesses to deploy their solutions more flexibly. The shift to cloud hosting can result in reduced infrastructure costs and increased accessibility for remote teams. But with this transition, you also face concerns about data security and compliance, requiring you to rethink your policies. You should prepare for both the operational benefits and the potential challenges involved in this shift.

Conclusion on Blue Prism and Intelligent Automation
The landscape of intelligent automation is evolving, and Blue Prism's place in this journey is noteworthy. Its firm roots in RPA combined with ongoing enhancements make it a robust option for many organizations. However, you should critically assess how its features align with your business needs. In contrast to its competitors, Blue Prism provides enterprise-focused solutions built on a solid governance framework, making it an appealing choice if compliance is your top concern.

You'll likely need to engage with stakeholders from various departments to assess the feasibility and potential ROI of implementing Blue Prism. The interactions between RPA and AI are intricate, and each organization will find its path to automation differently. As you think through your options, you'll find that a platform like Blue Prism can empower your team through efficient automation, provided you approach it with the right mindset and resources.

steve@backupchain
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