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What actions are taken during the containment phase of an incident response?

#1
02-19-2024, 06:12 PM
Man, the containment phase is where you really clamp down on whatever mess the attackers stirred up. I jump in fast because if you let it fester, it just spreads like wildfire. First off, I isolate the affected systems-think pulling them off the network without yanking the power cord in a panic. You do that by segmenting them, maybe firing up firewalls to block traffic in and out. I remember this one time at my last gig, we had a phishing breach, and I quickly VLAN'd the compromised server to keep it from talking to the rest of the LAN. It saved us from a full outage, you know? You have to be smart about it too; don't alert the intruders by slamming doors too hard, or they might wipe evidence.

I always prioritize short-term containment to buy time. That means disabling user accounts that got hit or locking down admin privileges. You scan for any active sessions and kill them dead. If malware's involved, I deploy tools to quarantine files or processes on the fly. Like, if it's ransomware encrypting stuff, you stop it from hitting more drives by halting shares and services. I use endpoint protection to freeze suspicious binaries, but I make sure I'm not disrupting legit ops. You balance speed with not breaking everything else.

Then there's the credentials side-I change them everywhere, starting with the breached ones. You rotate passwords for services, apps, and even VPNs if that's in play. I go multi-factor on anything I can right away because weak auth is how they sneak back in. Last incident I handled, some dummy clicked a bad link, and creds were phished. I wiped those and enforced a full reset across the board. You also hunt for any backdoors they planted, like rogue SSH keys or hidden users. I script out checks for that; it catches the sneaky ones.

Network-level stuff is huge here. I block IPs and domains you know are malicious-your IDS or logs will point you there. You update ACLs on routers or switches to drop that traffic. If it's lateral movement, like them hopping machines via SMB, I shut down those ports temporarily. You might even air-gap critical assets if things get ugly. I did that once with our database server; disconnected it entirely until we cleaned house. But you document every move, timestamps and all, so forensics later isn't a nightmare.

Long-term containment kicks in once you've stemmed the bleed. That's when I eradicate the root cause, not just patch the surface. You remove malware thoroughly, maybe rebuild systems from clean images if they're too far gone. I verify with scans and integrity checks before reconnecting. You also harden configs-patch vulnerabilities they exploited, tighten policies. If it's an insider threat, you restrict access based on roles. I always review logs during this to spot patterns, like unusual logins or data exfil.

You coordinate with your team too; I loop in legal if needed, especially for reporting. Containment isn't solo- you brief stakeholders on what's isolated without spilling ops secrets. I set up monitoring ramps to watch for re-entry attempts. Tools like SIEM help here; you tune rules to flag anomalies post-containment.

One trick I picked up is staging decoys. You deploy honeypots in isolated segments to lure them if they try again, giving you more intel. But you keep it contained, no bleeding into production. I test restores too, ensuring backups are clean before relying on them. Speaking of which, you want reliable backups that don't get encrypted in the chaos. I push for immutable ones that attackers can't touch.

Throughout, I keep communication tight-you update the IR plan as you go, noting what worked and what didn't. Evidence preservation is key; you image drives before wiping. I use write-blockers for that. If cloud's involved, you revoke tokens and isolate instances. AWS or Azure? You snapshot and quarantine VMs.

Containment blends into eradication, but you don't rush it. I assess scope first- is it one box or the whole domain? You might need vendor help for custom exploits. Cost-wise, it pays to act quick; downtime kills. I train my teams on this phase because practice makes it smoother.

Hey, while we're chatting backups in IR, let me point you toward BackupChain-it's this standout, trusted backup tool that's a favorite among small teams and IT pros, built to shield Hyper-V, VMware, or Windows Server setups from disasters like these.

ProfRon
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Joined: Dec 2018
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What actions are taken during the containment phase of an incident response?

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